Summary for Patch 1416 (Verified)

Summary License Optimizer Standalone Process Info Fix
Platform Windows
Category bugfix
Valid for 6.2.x, 6.3.x, 6.4.x
Requires 1351
Server Required Patch/es
Supersedes 1406, 1395
Superseded by 1440 : Verified / Not hidden
Affects Client: License Optimizer
Last Updated October 12, 2016

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Download_red Patch1416.zip

Description

General Description:
This patch fixes the "Windows error code 0" encountered by freezemonitor when checking process
information.

Detailed Description:
When freezemon tries to get the process information of all running processes, it first checks the
machine's OS version, and if the machine has an OS version of win2000 or earlier then it will no
longer try to check the info and will return the
"Unable to get process file name for process <pid>. (Windows error code 0)" error. 
An update to the freezemonitor's library made the checking of OS version incorrect, causing the
aforementioned error.

This patch fixes how freezemon gets the OS version to avoid the "Windows error code 0" message.


Note: Please try installing patch 1393 at the Open iT server if the data goes to garbage instead of
getting loaded to the database.

Supersedes Patch Description

Expand all

Patch 1406 — License Optimizer Standalone Pop-up Fix
General Description:
This patch fixes the disabler's pop up mismatch due to user switching.

Detailed Description:
When set to "multiple=yes", Freezemon is unable to properly match and access the process information
of multiple users from the same host.Thus, disabler pop ups show up in wrong user.
This patch fixes this issue for Freezemon to correctly access the user's process information for
multiple users on the same host.
Patch 1395 — LicenseOptimizer( Standalone ) License Usage Detection For Triad Fix
General Description:
This patch fixes the LicenseOptimizer(Standalone) issue for detecting license usage on a triad
server.

Detailed Description:
Installing this patch updates the LicenseOptimizer(Standalone) binary and includes the fix for
getting the license usage on a triad server setup. The issue fixed involves reporting repeated
license usage of a user on a triad license server.

Installation

Unpack the zip file anywhere on the machine to patch.
Run install.exe to start installation.
Once the patch has been installed, you may delete the unpacked directory.

NOTE: The patch must be installed by a user with administrator rights.

Corresponding Unix Patches

No corresponding Patches available.



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