Summary for Patch 1422 (Verified)

Summary Fix for UsageAnalyzer issue, unable to detect keyboard and mouse activity
Platform Windows
Category bugfix
Valid for 6.2.x, 6.3.x, 6.4.x
Requires
Server Required Patch/es 1339
Supersedes 1402
Superseded by 1457 : Verified / Not hidden
Affects Client: Usage Analyzer
Last Updated June 28, 2017

Download now

Download_red Patch1422.zip

Description

This patch updates openit_usageanalyzer to fix the issue on UsageAnalyzer's inability to detect
keyboard and mouse activity.

Supersedes Patch Description

Expand all

Patch 1402 — UsageAnalyzer Inconsistent CPU Usage Fix 
General Description:
This patch fixes the wrong CPU usage that UsageAnalyzer gives to Freezemonitor

Detailed Description:
UsageAnalyzer detects wrong CPU usage over time even if the cpu usage is constant.
This patch fixes this issue, i.e. if the CPU usage is constant, then the values from Recorder will
also be close to that constant.

Installation

Unpack the zip file anywhere on the machine to patch.
Run install.exe to start installation.
Once the patch has been installed, you may delete the unpacked directory.

NOTE: The patch must be installed by a user with administrator rights.

Corresponding Unix Patches

No corresponding Patches available.



Back to Version List