Summary for Patch 994 (Verified)

Summary Missing minutes in hourly report usage
Platform Unix
Category bugfix
Valid for 6.2.x, 6.3.x, 6.4.x
Requires 6.2.0.7 - 6.3.0.5: 975, 6.2.0.7 - 6.3.0.5: 972
Client Required Patch/es
Supersedes
Superseded by
Affects Server: Core
Last Updated February 8, 2016

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Download_red patch994.tar.gz

Description

General Description: Missing minutes in hourly report usage

Detailed Description:

* There are missing minutes in generating hourly reports due to incorrect
  poll time of licpoll. This patch contains the updated filtrator and
  configurations that will fix licpoll archives that are missing 5 minutes worth
  of data.

* Licpoll on Unix starts up to 30 seconds before each hour so it can start
  polling right on the hour. A recent fix made licpoll start collecting
  immediately before the hour causing licpollarchivefilesplitter to divide this
  data into two files since it starts before the hour. In result some of the
  data in the reports have missing minutes.

This patch contains a script that will fix licpoll archives. The script will be
installed as

  /opt/openit/bin/fix_licpoll_archive.

Running fix_licpoll_archive will scan licpoll archives, create fixed version of 
archive file in incoming and clean up archive for corrupt files.

Note that reprocessing/reloading must be done after the script is executed.
Run “fix_licpoll_archive –help” to get more details on how to use the script.

It is also recommended to install windows patch 1311 and Unix patch 979
to client machines to resolve the incorrect poll time of licpoll.

Installation

Unpack tar file in e.g /tmp/patch on the Open iT host. Do the following as root:

	cd /tmp/patch
	./patch.pl

Corresponding Windows Patches

1309 Readme Download



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