General Description: Missing minutes in hourly report usage
Detailed Description:
* There are missing minutes in generating hourly reports due to incorrect
poll time of licpoll. This patch contains the updated filtrator and
configurations that will fix licpoll archives that are missing 5 minutes worth
of data.
* Licpoll on Unix starts up to 30 seconds before each hour so it can start
polling right on the hour. A recent fix made licpoll start collecting
immediately before the hour causing licpollarchivefilesplitter to divide this
data into two files since it starts before the hour. In result some of the
data in the reports have missing minutes.
This patch contains a script that will fix licpoll archives. The script will be
installed as
/opt/openit/bin/fix_licpoll_archive.
Running fix_licpoll_archive will scan licpoll archives, create fixed version of
archive file in incoming and clean up archive for corrupt files.
Note that reprocessing/reloading must be done after the script is executed.
Run “fix_licpoll_archive –help” to get more details on how to use the script.
It is also recommended to install windows patch 1311 and Unix patch 979
to client machines to resolve the incorrect poll time of licpoll.