Summary | License Optimizer Standalone Process Info Fix |
Platform | Windows |
Category | bugfix |
Requires |
1351 1351, 1289 (incl. dependencies) |
Server Required Patch/es | |
Supersedes | 1406, 1395 |
Superseded by | 1440 : Verified / Not hidden |
Affects | Client: License Optimizer |
Last Updated | October 12, 2016 |
General Description: This patch fixes the "Windows error code 0" encountered by freezemonitor when checking process information. Detailed Description: When freezemon tries to get the process information of all running processes, it first checks the machine's OS version, and if the machine has an OS version of win2000 or earlier then it will no longer try to check the info and will return the "Unable to get process file name for process <pid>. (Windows error code 0)" error. An update to the freezemonitor's library made the checking of OS version incorrect, causing the aforementioned error. This patch fixes how freezemon gets the OS version to avoid the "Windows error code 0" message. Note: Please try installing patch 1393 at the Open iT server if the data goes to garbage instead of getting loaded to the database.
General Description: This patch fixes the disabler's pop up mismatch due to user switching. Detailed Description: When set to "multiple=yes", Freezemon is unable to properly match and access the process information of multiple users from the same host.Thus, disabler pop ups show up in wrong user. This patch fixes this issue for Freezemon to correctly access the user's process information for multiple users on the same host.
General Description: This patch fixes the LicenseOptimizer(Standalone) issue for detecting license usage on a triad server. Detailed Description: Installing this patch updates the LicenseOptimizer(Standalone) binary and includes the fix for getting the license usage on a triad server setup. The issue fixed involves reporting repeated license usage of a user on a triad license server.
Unpack the zip file anywhere on the machine to patch. Run install.exe to start installation. Once the patch has been installed, you may delete the unpacked directory. NOTE: The patch must be installed by a user with administrator rights.
No corresponding Patches available.