Summary | Missing minutes in hourly report usage |
Platform | Unix |
Category | bugfix |
Requires |
975, 972 975, 972, 962 (incl. dependencies) |
Client Required Patch/es | |
Supersedes | |
Superseded by | |
Affects | Server: Core |
Last Updated | February 8, 2016 |
General Description: Missing minutes in hourly report usage Detailed Description: * There are missing minutes in generating hourly reports due to incorrect poll time of licpoll. This patch contains the updated filtrator and configurations that will fix licpoll archives that are missing 5 minutes worth of data. * Licpoll on Unix starts up to 30 seconds before each hour so it can start polling right on the hour. A recent fix made licpoll start collecting immediately before the hour causing licpollarchivefilesplitter to divide this data into two files since it starts before the hour. In result some of the data in the reports have missing minutes. This patch contains a script that will fix licpoll archives. The script will be installed as /opt/openit/bin/fix_licpoll_archive. Running fix_licpoll_archive will scan licpoll archives, create fixed version of archive file in incoming and clean up archive for corrupt files. Note that reprocessing/reloading must be done after the script is executed. Run “fix_licpoll_archive –help” to get more details on how to use the script. It is also recommended to install windows patch 1311 and Unix patch 979 to client machines to resolve the incorrect poll time of licpoll.
Unpack tar file in e.g /tmp/patch on the Open iT host. Do the following as root: cd /tmp/patch ./patch.pl