Summary | Fixed bug causing popups during shutdown |
Platform | Windows |
Category | bugfix |
Valid for | 4.9.x, 5.0.x, 5.1.x, 5.2.0.x |
Requires | |
Server Required Patch/es | |
Supersedes | 1047, 1038, 1024, 1008, 1006 |
Superseded by | |
Affects | Client: Usage Analyzer |
Last Updated | September 30, 2009 |
Will prevent error popups from Recorder/OpeniTSentinel during Windows log-off and shutdown.
Will prevent error popups from Recorder/OpeniTSentinel during Windows log-off and shutdown.
When logging off or shutting down the machine, Recorder would not always save the collected data in memory to disk, causing loss of that data.
In a few rare cases, after a successfull install and a successful reboot, subsequent reboots (or logging out and then logging in again) would result in Recorder not starting properly.
The log file uses colon as field separator. If colon appears in the filename, which it usually does on Windows, there is a slight problem.
The file [INSTALLDIR]\Configuration\Components\appmapping.conf was previously used only by AppUsage. Recorder (on Windows) will now use this same file, and do the same mappings.
Unpack the zip file anywhere on the machine to patch. Run the InstallPatch.exe application. Once the patch has been installed, you may delete the unpacked patch directory. NOTE: The patch must be installed by a user with administrator rights.
No corresponding Patches available.